This is an English summary of our privacy practices. For the authoritative and complete German version, see the German privacy policy.
Controller
Dr. Nicolai Klemke / neural frames, Ludwig-Erhard-Str. 18, 20459 Hamburg, Germany. Email: contact@neuralframes.com
Data we process
Account data, contact details, usage data, payment information (processed by payment providers), and technical log data for security and service provision.
Purposes and legal bases
We process data to provide our services, fulfill contracts, communicate with you, ensure security, analyze usage (with your consent where required), and comply with legal obligations.
Your rights
You have rights to access, rectification, erasure, restriction, data portability, and to object to processing. You can withdraw consent at any time with effect for the future.
International transfers
Where we use service providers outside the EU/EEA, we rely on adequacy decisions, standard contractual clauses, or the EU-US Data Privacy Framework as applicable.
Contact
For privacy-related requests, please email contact@neuralframes.com.