Terms of Service

1.1 You can use Neural Frames if You are a natural person who has reached the age of 18. If You use Neural Frames on behalf of a company or organization, You confirm to Us that You are authorized to act on behalf of that company or organization and You agree to be legally bound by these Terms on their behalf.

1.2 Neural Frames includes links to or features of third-party services, which may require that You contract with the corresponding third-party service provider.

1.3 The use of Neural Frames requires that You have fully completed the registration process for Neural Frames. In order to register for Neural Frames You need to

1.4 You must ensure that the Login Details used for registration are protected against access by third parties and are kept in a safe place. If You have reason to believe that the confidentiality of Your password has been compromised or unauthorized access to Your Neural Frames account is otherwise possible, You agree to promptly change the Login Details and notify Us.

1.5 We have the right to request password changes from time to time. We may suspend access to Neural Frames pursuant to Section 11 until such password change has been made.

2.1 With Neural Frames, We offer You the opportunity to create audioreactive AI animations We offer You the possibility to use Neural Frames if and to the extent that Neural Frames is available and functional. However, We do not guarantee the continuous availability and functionality of Neural Frames.

2.2 We offer the possibility to use Neural Frames only with the functionalities and the quality that Neural Frames provides at the time of each individual access ("as-is" basis), but We do not promise any functionality or quality, except that Neural Frames generally provides for the scope described in Section 2.1. Information about the functionality and quality of Neural Frames on Our Website or in advertising material is not part of the Contract concluded between Us and You unless explicitly referred to in these Terms.

2.3 We are entitled to change Neural Frames, at any time and without prior notice, including to modify functionalities ("Changes"), provided that Neural Frames continues to generally provide the scope described in Section 2.1 and that such Changes are not unreasonable for You. However, We are not obligated to make any Changes.

3.1 You acknowledge and agree that features of Neural Frames utilize, are powered by, or incorporate elements of artificial intelligence ("AI Services").

3.2 You acknowledge that the output generated by AI Services may be incorrect or incomplete and that the output generated by AI Services may not meet the Your standards or requirements. It is Your sole responsibility to carefully review and verify the output generated by AI Services in each individual case and to evaluate their quality. We do not guarantee the correctness, completeness, relevance, accuracy, and reliability of the output generated by AI Services.

3.3 You ensure that the output generated with AI Services is identified as such.

3.4 You can report illegal output of the AI Services that violates applicable law or these Terms via email to help@neuralframes.com. Such reports must contain sufficiently specific information to clearly identify the allegedly illegal output.

4.1 For the use of Neural Frames We offer You different subscription models ("Subscriptions") as well as the possibility to purchase credits that may be consumed by using Neural Frames ("Credits").

4.2 The scope of features and functions of Neural Frames available to You may depend on the Subscription and/or the number of Credits purchased by You. The offered Subscriptions and the mechanics for consumption of Credits when using Neural Frames are specified on Our Website. We reserve the right to modify the Subscriptions offered, the scope of features included therein, and the mechanics for consumption of Credits at any time, in particular for technical, operational, or legal reasons. Such modification will only take effect for future billing periods or newly purchased Credits; any modification to ongoing Subscriptions will be communicated to You in advance and, unless otherwise required by mandatory law, will not affect the scope or mechanics of Credits already acquired. Please check Our Website regularly for the current offering.

5.1 We may provide a free-of-charge version of Neural Frames as well as free-of-charge tools for You to try certain features of Neural Frames or to use Neural Frames with a reduced set of features ("Free Version").

5.2 The scope of features that can be used within the Free Version is at Our discretion and We retain the right to change the scope of features in the Free Version or to stop providing a Free Version at all.

6.1 You are only allowed to use Neural Frames, its features, functionalities and documentation to the extent specified in these Terms. Unless otherwise explicitly provided in the Terms, all rights to Neural Frames, its features, functionalities and documentation in the context of the relationship between You and Us are owned by Us, Our affiliates or licensors.

6.2 If You create and provide Us with feedback suggestions or ideas in the context of using Neural Frames ("Feedback"), We may freely use such Feedback. You grant to Us a perpetual, irrevocable, royalty-free, worldwide license to use and incorporate such Feedback without restriction or obligation to You.

6.3 We are not required to make use of any Feedback. It is in Our sole discretion whether and how We use any Feedback provided by You. If We make use of Your Feedback, We are not required to credit or compensate You in any way or form.

7.1 You are responsible for the text, image, and any other content uploaded by You to Neural Frames ("User Content"), such as e.g. music, images, and texts provided in the context of the use of certain features of Neural Frames. In particular, You guarantee that (i) the User Content belongs to You or You are authorized to upload and use it, (ii) the User Content provided does not violate personal rights, advertising, copyrights, publishing rights or any other rights of any other person, (iii) the User Content or its use does not imply that You are affiliated with or endorse any artist, band, label, or other legal or natural person without having obtained the express written consent from such natural or legal person (including Us, if applicable), and (iv) no license or other fees are incurred by Us through its use. You further undertake not to provide any User Content that is offensive, discriminatory, defamatory or misleading, glorifies violence, promotes or supports an illegal act or otherwise violates applicable law.

7.2 You grant Us the worldwide, unlimited in time, non-exclusive, royalty-free, sublicensable and transferable right to use and exploit this User Content for providing Neural Frames, including for hosting, duplication, display and reproduction. Upon Your prior approval, We may use Your User Content for marketing purposes.

7.3 You understand and acknowledge that We do not regularly monitor the accuracy, reliability or quality of the User Content.

7.4 We reserve the right to remove any User Content at any time to ensure compliance with these Terms. We recommend that You back up any User Content and data used in connection with Neural Frames, to protect Your User Content in case of problems with Neural Frames.

8.1 You are responsible to ensure that Your electronic equipment has all the relevant technical specifications (e.g. browser settings, device settings, Internet connection) that are required for using Neural Frames.

8.2 You agree not to use Neural Frames in a way that

8.3 You agree to use Neural Frames solely in compliance with all applicable laws. You are prohibited from using Neural Frames to support activities that may cause Us to violate applicable law.

9.1 For the use of Neural Frames We provide for FAQs, a help center and a discord channel.

9.2 We may – but are under no obligation to – offer further support services for Neural Frames at Our sole discretion.

10.1 The Contract for the use of Neural Frames runs for an indefinite period of time.

10.2 You can terminate the Contract and/or Your Subscription at any time without observing a notice period and without giving a reason. This can also be done by requesting the deletion of Your Neural Frames account.

10.3 We can only terminate the Contract for convenience by observing a reasonable notice period.

10.4 We can terminate the Contract pursuant to Section 10.3 especially if:

10.5 Either party's right to terminate the Contract for cause (aus wichtigem Grund) remains unaffected.

10.6 Upon termination of your Subscription – regardless of whether it is a monthly or annual Subscription – You will continue to have access to the Subscription features and included Credits, if any, until the end of the current billing period for which payment has already been made. Termination of the Subscription does not automatically terminate Your overall Contract with Us regarding the use of Neural Frames. After the end of the respective billing period, Your access to Subscription- based features will be revoked. Unused Credits that were granted as part of the Subscription (and not separately purchased Credits) will expire and cannot be refunded or carried over, unless otherwise required by mandatory law. Termination of a Subscription does not entitle You to any refund or partial reimbursement of fees already paid for the billing period in which the termination becomes effective, unless otherwise required by mandatory law.

10.7 Upon termination of the Contract, all Credits associated with Your Neural Frames account shall be permanently removed and forfeited, including any unused Credits, irrespective of their origin (whether purchased, promotional, or otherwise earned). Such removal shall occur immediately upon termination of the Contract and is irreversible. You are therefore advised to utilize any remaining Credits prior to the termination of the Contract. No refunds, reimbursements, or other forms of compensation shall be provided in connection with forfeited Credits. All projects, models, and associated data stored in Your account will be permanently deleted three (3) months following the effective date of the Contract termination. This includes all saved projects, custom models, and any other User Content or data contained within Your account. Once deleted, such data cannot be restored or recovered. You are strongly encouraged to download or back up any important materials prior to termination of the Contract.

10.8 Our right to suspend Your access to Neural Frames pursuant to Section 11 remains unaffected.

11.1 We may at Our sole discretion suspend access to Your Neural Frames account if We determine or have reasonable grounds to suspect that the use of Neural Frames by You:

11.2 We also reserve the right to suspend access to Your Neural Frames account if You have refused to agree to a reasonable Amendment of these Terms pursuant to Section 20.1 by the scheduled date of the Amendment coming into effect.

11.3 We will remove a suspension as soon as the reason for the suspension no longer exists. For this purpose, You are welcome to contact Us at help@neuralframes.com in order to obtain clarification.

11.4 Further claims against You remain unaffected.

12.1 The prices for the Subscription and the Credits are specified on Our Website.

12.2 All prices are net prices plus the applicable taxes and fiscal charges that accrue by law.

12.3 The payment for the subscription is to be made by credit card or any other payment method specified on Our Website. We engage certified payment service providers for processing payments (such as e.g. Stripe Payments Europe, Limited, 1 Grand Canal Street Lower Grand Canal Dock, Dublin D02 H210 Ireland).

If You are a consumer within the meaning of § 13 German Civil Code, We will inform You about Your right of cancellation within the scope of the respective order process (e.g. for the purchase of a Subscription or Credits in accordance with Section 3) with reference to Our cancellation policy including a sample cancellation form.

14.1 We are liable in all cases of contractual and non-contractual liability for intent and gross negligence in accordance with the statutory provisions for damages or compensation for futile expenses. In case of slight negligence, We are only liable – unless otherwise provided for in Section 14.2 – if such negligence results in the breach of an essential contractual duty (Kardinalpflicht, a duty which itself is a necessary prerequisite for the contractual performance or a duty the breach of which jeopardizes the purpose of the Contract and upon fulfilment of which the other party could legitimately rely), in which case Our liability shall be limited to typical damages which are foreseeable at the time the Contract is being entered into. In all other cases, Our liability is excluded subject to the provision of Section 14.2.

14.2 Our liability for damages

remains unaffected by the above limitations and exclusions of liability.

14.3 For the use of the Free Version Our liability for damages caused by the use of the Free Version shall be subject to the provisions on gratuitous lending (sections 598 et seqq. German Civil Code), i.e., in particular, Our liability shall be limited to intent and gross negligence. The liability set forth in Section 14.2 above remains unaffected.

14.4 The above limitations of liability also apply regarding Our liability for Our vicarious agents, employees, and legal representatives.

15.1 In connection with the Contract, "Confidential Information" means all information which We or You protect against unrestricted disclosure to third parties, or which is to be regarded as confidential according to the circumstances of disclosure or its content, including all business and trade secrets of either party.

15.2 We and You shall (i) use Confidential Information of the other party only to the extent required to fulfil or comply with obligations under this Contract or to the extent permitted under the Contract, (ii) share Confidential Information only with those representatives or vicarious agents that reasonably need to know such Confidential Information for the purpose of this Contract, and (iii) treat Confidential Information of the other party with the same degree of care which such party applies for its own Confidential Information, but in no case with less than a reasonable degree of care.

15.3 The duty of confidentiality set forth in this Section 15 does not apply for Confidential Information (i) that was already available to the public at the time when the information was made available to the receiving party or that was later made available to the public through no fault of the receiving party, or (ii) that was already known to the receiving party without an obligation to treat the information confidentially, or (iii) that was developed by the receiving party independently of the Confidential Information received, or (iv) the receiving party lawfully received from a third party without an obligation to treat the information confidential, or (v) that has been released from the duty of confidentiality by the disclosing party in writing, or (vi) that – after exploitation of all means of defense – necessarily must be disclosed to comply with a judicial order or a regulatory decree; however, in these circumstances, the affected party has to promptly give notice to the other party of such a judicial order or regulatory decree.

15.4 The obligation to maintain confidentiality also applies after termination or expiration of the Contract.

15.5 We are entitled to analyze or have third parties analyze Your use of Neural Frames for Our product development, diagnostic, corrective, security, license auditing as well as marketing purposes. You agree that all data that is created or generated in the context of the analyses of Your use of the Neural Frames, shall be vested with Us. To the extent that the data are allocated to You under statutory law, You hereby grant Us a non-exclusive, worldwide, perpetual, irrevocable, substantially unrestricted, transferable and sublicensable right to use the data for the purposes specified in this Section 15.5.

16.1 You indemnify Us at Your own expense from all claims of third parties as well as any losses, damages, costs, expenses or other liabilities associated therewith ("Claims"), which result from the use of Neural Frames in a way that culpably infringes the rights of third parties and/or violates these Terms or applicable law.

16.2 If any Claims are made against Us, We will promptly notify You of the Claims, and assign to You full authority and control over the defense of such claims (to the extent permitted by applicable law) and We will, to the extent reasonably practicable, assist You in Your defense.

17.1 We and You each undertake to comply with all applicable data protection laws.

17.2 We notify You that We process personal data under Our control in relation to the use of Neural Frames in accordance with Our privacy policy available at Our Website.

We are authorized to use Your name in marketing or similar activities without Your prior written consent. This includes Our right to use Your name, Your logo and a brief description of the cooperation in a reference list.

19.1 By using Neural Frames, You agree that We may contact You by email regarding matters necessary for the administration and operation of Your account and the fulfillment of Our contractual obligations (e.g., account notifications, changes of the Terms, security information).

19.2 Except for sending promotional emails to existing customers permitted under applicable law, we will only send You promotional emails or newsletters if You have expressly consented to receive them. You may withdraw Your consent at any time by using the unsubscribe link provided in every promotional email.

20.1 Changes to Neural Frames pursuant to Section 2.3, as well as changes to statutory requirements may make it necessary for Us to amend these Terms ("Amendment"). We will inform You in the event of a planned Amendment to these Terms about the content of the Amendment with at least four (4) weeks' notice to the scheduled date of entry into force; the amended Terms will only come into effect if You have agreed to the Amendments.

20.2 Amendments and other supplements to this Contract must be made in writing to be legally effective. The requirement of the written form can only be waived by a written agreement of the contracting parties.

20.3 For the purposes of this Contract, any requirement for the 'written form' (including the terms 'in writing', 'written notice', or similar expressions) shall be deemed satisfied by the use of text form (Textform) as defined in Section 126b of the German Civil Code (BGB), including but not limited to e-mail or other electronic forms of written communication, unless a stricter form is explicitly required by law.

20.4 You are not entitled to transfer the Contract to third parties without Our prior written consent.

20.5 Subject to any mandatory provisions of the applicable law of Your place of residence, the Contract is subject to the laws of the Federal Republic of Germany, excluding the United Nations Convention on Contracts for the International Sale of Goods, CISG. Exclusive place of jurisdiction for any disputes arising out of or in connection with the Contract including its validity is Hamburg, Germany.

20.6 Should any individual provision of this Contract be or become invalid or unenforceable, this shall not affect the validity of the other provisions of the Contract which shall remain in full force and effect. The invalid or unenforceable provision shall be replaced by a valid and enforceable provision which accords most closely with the presumed intention and the intended purpose of the Contract, and the parties agree to provide any necessary declarations in this respect.